|
-All orders may be made online
using Paypal or by mailing in a payment via money order.
Sorry, we do not accept phone orders at this time.
-All orders MUST be shipped to
the address provided in the order transaction. It is your
responsibility to make sure your information is
accurate when placing an order. Any mailing address mistakes on
your part are not our responsibility.
.
-Typically all orders received
Monday-Friday before 12pm Pacific Standard Time will be
shipped out same day. This is not a 100% guarantee but for
about 95% of the orders this is true.
.
-Most deliveries require a
signature. if you are not there to sign for your package you
will most likely be left a notice to pick it up from your
local post office. if you are not home if you may be able
to have your package be left at your door by leaving your
postman a signed note including your full name, date,
signature and instruction to leave your package (this is not
guaranteed to work but it typically does).
-Payments made with e-checks
will not be shipped until the check clears through Paypal.
No exceptions.
-Delivery confirmation is
provided on all orders with in the U.S.. Delivery
Confirmation includes notification of a sent package and a
successfully delivered package. Tracking is not
included with delivery confirmation.
-We are not responsible for
late or lost packages in the mail.
-Please make sure your Paypal
email address is correct and that any associated spam
filters are turned off incase we need to contact you
regarding your order.
-All orders are typically
shipped with in 24hours of receiving payment Mon-Fri
excluding holidays.
Return Policy-
-Exchange only--NO Refunds-- All
unused/unopened items with the exception of clip-in hair may be
exchanged. Items must be sent back to us with a postmark dated no
later than 7 days after your items were delivered.
-Shipping charges are non-refundable/
Exchangeable. You are
responsible to pay for any additional
shipping charges during an exchange.
-If you send back an exchange please
include a note with what items you wish to receive in exchange, the
address to send them to, the date your order was placed online, and
any additional shipping charges if applicable. You can find out your
shipping charges by adding the items you want in your online
shopping cart and then clicking 'secure check out'. This will give
you a grand total with shipping. If your exchange credit covers the
new shipping charges you do not need to include extra payment.
-Please send all exchanged items with
delivery confirmation. We are not responsible for any Packages that
are not received.
Warning:
All Extension processes must be applied
by licensed Beauticians only and we strongly recommend enough
practices, such as adding and removing process, with a mannequin
head before proceeding. YourHairShop.com is not responsible for any
results from using our products. Anyone, who uses this product must
do so at their own risk. All extension application items are only to
be purchased by licensed beauticians. If you are not licensed
Beautician, please consult your local extension salon.
Extra Large
and/or Heavy Orders-
In some cases, very large or
heavy orders may require additional shipping charges in
which case you will be notified by email. You may then
choose to pay the additional shipping charges or receive a
full refund for your order.
|