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-All orders are typically shipped with in
24hours of receiving payment Mon-Fri excluding holidays.
Extra Large and/or Heavy Orders-
In some cases, very large or heavy
orders may require additional shipping charges in which case you will
be notified by email. You may then choose to pay the additional shipping
charges or receive a full refund for your order.
-All orders may be made online using
Paypal or by mailing in a payment via money order. Sorry, we do not accept
phone orders at this time.
-most deliveries require a signature. if you
are not there to sign for your package you will most likely be left a
notice to pick it up from your local post office.
-Payments made with e-checks will not be
shipped until the check clears through Paypal. No exceptions.
-Delivery confirmation is provided on
all orders with in the U.S.. Delivery Confirmation includes notification
of a sent package and a successfully delivered package. Tracking is
not included with delivery confirmation.
-Please make sure your Paypal mailing
address is correct. Any mailing address mistakes on your part are not
our responsibility.
-We are not responsible for late or lost
packages in the mail.
-Please make sure your Paypal email address
is correct and that any associated spam filters are turned off incase we
need to contact you regarding your order.
Return Policy-
-NO Refunds-
-Exchange only-All unused/unopened items with the exception of clip-in
hair may be exchanged. Items must be sent back to us with a postmark
dated no later than 7 days after your items were delivered.
-Shipping charges are non-refundable/ Exchangeable. You are
responsible to pay for any additional shipping charges during an
exchange.
-If
you send back an exchange please include a note with what items you wish
to receive in exchange, the address to send them to, the date your order
was placed online, and any additional shipping charges if applicable.
You can find out your shipping charges by adding the items you want in
your online shopping cart and then clicking 'secure check out'. This
will give you a grand total with shipping. If your exchange credit
covers the new shipping charges you do not need to include extra
payment.
-Please send all exchanged items with
delivery confirmation. We are not responsible for any Packages that are
not received.
Warning:
All Extension processes must be applied by licensed
Beauticians only and we strongly recommend enough practices, such as
adding and removing process, with a mannequin head before proceeding. YourHairShop.com
is not responsible for any results from using our
products. Anyone, who uses this product must do so at their own risk.
All extension application items are only to be purchased by licensed
beauticians. If you are not licensed Beautician,
please consult your local extension salon. |